All cancellations must be received in writing via fax or email.
There will be no refund given for any unused or missed ground arrangements,sightseeing, meals or hotel accommodations.
Cancellation of air, cruising and rail arrangements will be subject to fees charged in accordance with the type of airfare, cruise or rail tariff regulations.
In the unlikely event that such circumstances should arise, we will contact you immediately and offer you the choice of an alternative package ofequivalent quality, or a full refund of all monies paid. No additional compensation will be paid over and above the total sum received from the customer.